One of the goals of product support development is to reduce demand for logistics support; which of the following is not a result?

• A. Increased reliability
• B. Lower total logistics cost
• C. Making systems more dependent on logistics support
• D. Improved availability

Answer: (C)

The goal is to cut the demand on logistics by designing products that fail less and are easier to support in the field. When you improve reliability, the system experiences fewer failures, which means less need for spare parts, repair teams, and extensive maintenance. That naturally drives down the logistics workload and costs. Better reliability also feeds into higher availability, since a system spends more time ready for operation and not out of service waiting on repairs. Lower total logistics cost follows from fewer failures, quicker maintenance, and smaller inventories to support fewer incidents. Making systems more dependent on logistics support would run counter to this aim—it's the opposite of reducing demand—so that option is not a result of effective product support development.