One of the goals of product support development is to reduce demand for logistics support. Which of the following are components of this goal?

• A. All choices are correct
• B. Reducing response time
• C. Reducing maintenance cost
• D. Reducing obsolescence

Answer: (A)

Reducing demand for logistics support happens when product support is designed to be easier and cheaper to sustain over the life of the product. Each of these factors contributes to that goal.

Faster response time means issues get fixed quickly, which lowers the amount of logistics activity needed—less time, fewer trips, and faster restoration of capability, all reducing the pressure on the logistics system. Lower maintenance cost reduces the ongoing need for spare parts, labor, and service events, which directly cuts the volume of logistics resources required to keep the product functioning. Reducing obsolescence helps ensure parts and support remain available for a longer period, avoiding disruption, redesigns, and urgent, expensive freight or alternative sourcing that would otherwise surge logistics demand.

Taken together, these components address different ways logistics workload can grow, so all of them contribute to the goal.